Legal
Shipping Policy
Thank you for choosing Senrick Salon. We are committed to providing a seamless and efficient shipping experience for our customers. Please read the following shipping policy carefully to understand our procedures and expectations regarding the delivery of your order.
Order Processing
Once your order is successfully placed on our website, our team will process it within 1–2 business days. Please note that orders placed on weekends or holidays will be processed on the following business day.
Shipping Timeframes
The estimated shipping timeframe for domestic orders is 2–7 business days. Please note that unforeseen circumstances such as weather conditions, customs delays, or other external factors may impact the delivery timeframe. We appreciate your patience in such situations.
Tracking Information
Once your order is shipped, we will provide you with a tracking number and relevant tracking details, if available. You can use this information to monitor the progress of your shipment on the carrier's website. Please allow a few business days for the tracking information to become active and updated.
Shipping Fees
The shipping fees for your order will be calculated based on the destination, weight, and dimensions of the package, as well as the selected shipping method. The applicable shipping fees will be displayed during the checkout process before you finalize your purchase.
Address Accuracy
Please ensure that the shipping address provided during checkout is accurate and complete. We will not be held responsible for any delays or non-delivery resulting from incorrect or incomplete address information. In the event that a package is returned to us due to an incorrect address, we will contact you to arrange for reshipment, subject to additional shipping fees.
If you have any further questions or need assistance with your order, please contact our customer support team.
Please note that this policy is subject to change without prior notice. Any revisions or updates will be communicated on our website.